Business was booming in late 90’s. Sharply increasing volume and operator headcount created complexities that stressed PTS’ paper-based shop-floor management system to the breaking point, and Uni-track was born. Uni-track combined our process expertise with digital scalability and opened the door to greater efficiencies and new capabilities. PTS has continued to invest and mature our new digital tracking system ever since. Renamed SmartTracker in 2018, we have further modernized the system to manage customer returns and incorporate electronic data integrations. SmartTracker is always expanding and growing to take on new roles, enabling higher quality service for our customers no matter their need.
The data we collect is powerful and provides insights into your program performance and product conditions.
Most popular reporting:
All reports are available with multiple attributes:
Tracking Operator UPH and Quality Results are key to customer experience!
SmartTracker data drives:
